If your Kenmore refrigerator is not cooling properly, especially in the freezer section, you’re not alone.A recent service call in Fulshear, TX (ZIP 77441) highlights why some older Kenmore refrigerators are still worth repairing—especially when they’re built with components that last. The customer reported that their Kenmore Coldspot side-by-side refrigerator (Model 106.54786801) was running, but the freezer section was too warm. Ice was melting in the bin, while the fresh food compartment was maintaining the proper temperature.
This issue might sound familiar if you live in Fulshear, Katy, Houston, or Memorial and own an older Kenmore fridge. Let’s break down what went wrong, how we diagnosed it, and why prompt service saved the day (and the compressor).
Customer Complaint: Freezer Warm, Fridge Okay
The call came from a homeowner in Fulshear who noticed that their ice maker had stopped making solid ice. In fact, previously frozen items were softening, though the refrigerator side seemed fine. It’s a common early symptom of compressor-related issues, but not always what it seems.
Diagnosis: Failed Compressor Start Relay
Our technician arrived the same day and began with a full diagnostic. What we discovered was critical: the compressor’s start relay had failed. This meant the compressor was stuck trying to start using only the start winding, with no switch to the run winding. As a result:
Startup current spiked above 9 amps, far exceeding normal specs.
The relay overheated quickly and shut off.
After cooling down, it would try again, only to fail in the same cycle.
This loop caused the compressor to cycle constantly without properly running, which explains why the freezer temperature never dropped to its target range.
The Good News: A Durable Embraco Compressor
What saved this Kenmore refrigerator was its Embraco compressor, made back in 2009. Unlike many modern sealed system units, this one was built to last and handled the repeated stress without burning out or locking up. Had the customer waited longer, it could’ve resulted in:
A burned-out compressor ($1000+ repair)
Irreversible damage to internal windings
The need for a full sealed system repair, which many companies won’t even attempt
The Fix: Replacing the Original Start Relay
We installed a high-quality OEM start relay, matching the specifications for the original Embraco unit. After installation:
The compressor started smoothly
Operating current dropped to 1.4–1.6 amps, which is within manufacturer standards
Freezer temperature began dropping within 10–15 minutes
The customer was able to hear the gentle hum of a properly running system
The total cost of the repair was just over $350, and it saved the client from having to buy a new refrigerator.
What About Newer Kenmore Refrigerators?
If you own a newer Kenmore refrigerator, especially models built with LG linear compressors, keep in mind: a simple start relay replacement may not be an option.
Linear compressors work differently and are controlled by an inverter board. When these compressors fail to start, the issue could be:
In the main control board
In the inverter board
In the compressor itself
Repairs for these systems often cost $700–$1200+, and in some cases, parts are discontinued or backordered.
That’s why we always check your model and serial number before suggesting a repair path.
Why This Matters for Homeowners in Fulshear, Katy, and West Houston
In areas like Fulshear, Katy, Richmond, and Memorial, we often receive calls for refrigerators with temperature inconsistencies. Many homeowners are surprised to learn that even a 15+ year-old refrigerator can be revived affordably with the right diagnostics.
Common symptoms of start relay failure:
Clicking sound from the back of the fridge
Freezer not cooling but fridge section OK
Intermittent compressor startup
Ice melting in the bin
Compressor hot to the touch
Real-World Value
Thanks to fast action and a well-built original unit, the customer avoided:
Loss of hundreds of dollars worth of frozen food
Buying a $2,000–$3,000 replacement fridge
Weeks of hassle waiting on parts or delivery
Sometimes, old-school quality with a minor part failure is a better bet than gambling on a new unit with planned obsolescence.
Repair Completed in Fulshear — But We Serve More
We regularly fix Kenmore refrigerators and other brands in:
Houston (including Memorial, Bunker Hill, Westchase)
Same-day service is available in most areas, especially for cooling issues where time is of the essence.
Can You Fix It Yourself?
Yes, in some cases. Here's what to try before calling a technician:
Unplug the refrigerator. Safety first.
Check for airflow obstructions. Make sure the freezer vents aren’t blocked by food items.
Listen for clicking sounds. Repetitive clicks near the compressor may indicate a bad start relay.
Touch the compressor. If it’s hot and cycles every few minutes without running steadily — the relay could be faulty.
Inspect the relay. If you’re comfortable, you can unplug the start relay and test it for continuity. Replace it if it’s defective.
🛑 Important: Never bypass the relay or run the fridge without it. If you’re unsure — it’s best to call a technician.
Frequently Asked Questions
This usually points to a compressor issue. Most likely the start relay failed, so the compressor can’t maintain freezing temperatures in the freezer while the fridge section continues cooling.
Not recommended. The compressor may overheat or cycle repeatedly, risking permanent damage. It’s best to turn it off and call a technician.
It can be. Overheating dryers are a fire hazard. If you’re unsure — call a professional.
Only if you are experienced with electrical repairs. The relay is connected to high-voltage components. If you hear clicking and the compressor doesn’t start, call a professional to avoid damaging the sealed system.
Typically $300–$400. In the case from Fulshear, the total repair was a little over $350, including diagnostics and original part installation.
No. Newer Kenmore models with LG linear compressors use inverter boards. In these models, replacing the start relay won’t solve the issue, and repairs are often more complex and expensive.
